Let’s get you a next step
Need a HERO?
Give us a call.
Tell us where you are, what you’re driving and what happened. Confirm availability, pricing and estimated arrival time by phone.
Call to confirm current availability
A few details to have ready.
- Exact location and nearby cross streets
- Vehicle make, model and year
- The issue and your destination if you need towing
What to have ready when you call
Call (415) 500-1203 to ask about towing, roadside assistance and availability in San Francisco and San Mateo County. We do not currently offer an instant booking form through this site: a conversation is required to confirm the service.
Vehicle details
Make, model, year, starting or wheel condition, any damage, and whether the vehicle can roll and steer. For motorcycles, mention the approximate model and transport restrictions.
Exact location
Street address or nearest safe intersection, travel direction, parking-level information, access codes and any height limits. If you are on a public highway shoulder, stay safe and contact emergency responders if needed.
What you need next
Whether you need a jump start, flat tire help, lockout assistance, fuel, or a tow to a specific destination. Ask for the full quoted cost and timing before confirming any dispatch.
For the coverage list, visit ten city service-area guides. For an overview of assistance types, visit all service topics.