San Francisco and San Mateo County coverage
Towing & roadside assistance in San Francisco
Need towing or roadside assistance in San Francisco? Share your location and vehicle symptoms. Roadside HERO takes calls about service in San Francisco and San Mateo County; availability at your precise spot must be confirmed.
Call (415) 500-1203 ↗Roadside access in San Francisco
Steep streets, narrow curb space and multi-level garages can affect how a vehicle is reached. If you are parked in a garage, note the clearance and level.
What to tell the operator
Describe the street and cross street, and whether you are uphill or downhill. For a highway stop, give route, travel direction and closest safe landmark.
Which help fits?
A no-start condition may call for a jump-start inquiry, a flat tire may require a compatible spare or a tow, and a vehicle that cannot safely move may need transport. Describe the symptoms and vehicle type before confirming what is available.
Know the full quote
Ask about equipment, mileage, pickup access, availability, estimated arrival and total charges. No guaranteed response time or price is implied by this page.
Common questions in San Francisco
What location information should I share?
Give the city, full street or safest nearby intersection, which side of the road you are on, and any parking restrictions or lot access instructions.
Can I request a tow to a different city?
Provide both complete addresses and ask about distance, equipment, available timing and the final quote.
Are services automatically available throughout San Francisco?
No. Please call with your exact location, vehicle and requested service so actual coverage and scheduling can be confirmed.
Garage and hill details
For a vehicle on a steep street or in a garage, mention the incline, driveway slope, garage level and posted height clearance. Give the street side or nearby safe intersection so the operator can identify possible equipment restrictions.
Before requesting a tow, check whether the vehicle rolls and steers, the destination can receive the car, and whether the requested pickup is accessible. Ask for the total quoted cost and current estimated arrival time.